Deposits are non-refundable . Custom items will be included in the deposit total if necessary.
In the situation in which your event date may have changed due to weather, emergency or etc your deposit is non-refundable. Deposits are valid/ transferable for 1 months to a different date based upon company availability.
Cancellations requires a 7 day notice or a $100 cancellation fee will occur.
All installations require a minimum of 2 (two) hours.
There are many variables that can affect the balloon decor including but not limited to weather, rain, wind, extreme heat. Please be aware of this if you are reserving a date for an outdoor installation.
Failure to have the entire balance paid for 1 (one) weeks out, regardless the dollar amount, will result in a cancelled installation and forfeited payments, which can not be refunded or transferred.
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