Deposits are non-refundable . Custom items will be included in the deposit total if necessary.
In the situation in which your event date may have changed due to weather, emergency or etc your deposit is non-refundable. Deposits are valid/ transferable for 1 months to a different date based upon company availability.
Cancellations requires a 7-day notice or a $100 cancellation fee or price of all custom ideas made will occur.
All installations require a minimum of 2 (two) hours. Please plan accordingly with any venues if not installed at a residence.
There are many variables that can affect the balloon decor including but not limited to weather, rain, wind, extreme heat. Please be aware of this if you are reserving a date for an outdoor installation. NO REFUNDS FOR OUTSIDE INSTALLATIONS DUE TO WEATHER.
Failure to have the entire balance paid for 1 (one) week out, regardless the dollar amount, will result in a cancelled installation and forfeited payments, which cannot be refunded or transferred.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.